1. Personal Information We Collect
We may collect the following information about you from our website:
- Computer information: this includes information like device type, device identifier, IP address, medium access control address, location, browser type, operating system, duration of use, user behaviour, length of time spent on the website, and frequency of use.
- Other information voluntarily provided to us, our service providers, or our contractors.
2. Why We Collect Your Information
- Business and website operations: to administer and protect this website, including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data.
- Cookies: which may be used to: (i) recognize you when you visit our website and remember your preferences, and (ii) make your interactions with the website faster and more secure. Further, cookies are used for authentication, security and research.
- Business development and market research: we may use data to understand demographics, interests, usage patterns, and other characteristics and to track and analyze trends and patterns.
3. Sharing Your Information
We may share your information with:
- Service Providers: Companies that help us store, process, and deliver services.
- Technical Support: IT and data analytics providers.
- Regulators: For legal compliance.
- Law Enforcement: When required by law.
- Legal and Accounting: Law firms, accounting firms and consultants.
4. Cookies
To provide you with an optimal browsing experience, this website uses cookies. We use limited data that do not identify you directly to understand how our website is used and to improve your experience. This includes basic information such as your IP address, which is automatically collected by our server. We use Google Analytics to measure site performance. This may involve cookies or similar technologies, depending on your consent. You can choose whether to allow analytics cookies (also called Performance Cookies) and can update your preferences at any time by clicking on the cookie icon on the corner of your screen.
5. Personal Information Retention & Destruction
We keep your personal information only as long as needed for business or legal reasons. After that, we destroy it permanently.
6. Safeguards
We protect your personal information with appropriate security measures. We keep your information confidential. We use industry-standard safeguards to protect electronic files.
Online storage and communication are never completely secure. We encourage you to provide only (a) the personal information you are comfortable with providing a third party, (b) keep watch for communications that are suspicious, and (c) report any suspicious activity to us as soon as possible. As a community, we can all help keep personal information safe.
7. Privacy Impact Assessments
We conduct Privacy Impact Assessments (PIAs) for:
- Any new business project involving personal information; and
- Any acquisition, development or overhauling of any information system or electronic service delivery system involving the collection, use or destruction of personal information.
PIAs enable us to assess the privacy risks associated with these activities and ensure our compliance with relevant legislation and regulations.
8. International Transfers & Transfers Outside of Québec and Canada
Your information may be stored outside Québec or Canada and subject to other countries’ laws. We conduct Transfer Impact Assessments (TIAs) to ensure your data is protected when transferred outside Québec or Canada.
After conducting a TIA, the information may only be transferred if (1) our assessment establishes that it would receive an adequate level of protection in the new province/country as afforded under applicable privacy laws and (2) we enter into a written agreement with the entity to which the information is disclosed or transferred to ensure accountability.
9. Access to and Accuracy of Personal Information
You have the right to access and rectify your personal information. To request access, send a written request with proof of identity to the address at the end of this Privacy Notice.
We will respond to your request within 30 days, subject to some exceptions.
If we refuse an access request in whole or in part, we will provide the reasons for the refusal, indicate the provisions of the applicable law that the refusal is based on, outline remedies that are available to you as a result of the refusal, and tell you the time limit you have to exercise your rights. In some cases where exceptions to access apply, we may withhold that information and provide you with the remainder of the record.
10. Privacy Rights of Children
We do not knowingly collect personal information from individuals under the age of eighteen (18). In the event that we learn that we have collected personal information from a child under the age of eighteen (18) we will take the appropriate steps to delete this information. Contact us if you believe that we have mistakenly or unintentionally collected information from a child under the age of eighteen (18).
11. Legal Rights
Subject to certain limitations and depending on the privacy laws applicable to you, you may have the following legal rights to your personal information:
- Right to openness about our collection, use and disclosure of your personal information. You have the right to be informed in a manner that is clear, transparent, and accessible.
- Right to access or rectify your personal information held by us (as detailed in the “Access to and Accuracy of Personal Information” process above).
- Right to be forgotten, i.e., have certain personal information that is held by us destroyed or removed, with certain exceptions and limitations as allowed under law.
- Right to request that we restrict the processing of your personal information.
- Right to object to certain processing of your personal information, including the right to object to marketing, and request that your personal information be moved to a third-party. You can object by changing your marketing and email preferences or disabling cookies as set out below in “Opting Out.”
- Right to obtain your personal information in an accessible and transferable format so that you can re-use it for your own purposes with other service providers.
- Where we rely on your consent to process personal information, you may have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object.
- Right to receive non-discriminatory treatment for choosing to exercise your rights under applicable privacy legislation.
- Right to file a complaint: you have the right to file a complaint about the way we use or process your information with the applicable data protection authority in your jurisdiction.
12. External Links and Features of our Website
Our website follows this Privacy Notice. However, if you click on links to third-party sites or apps, their privacy policies will apply. We recommend checking their policies to see how they handle your information.
13. Opting Out
You can withdraw your consent for us to use your personal information at any time, but this might limit our ability to provide services to you.
To withdraw consent, use the cookie icon on the corner of your screen or contact us using the information at the end of this Privacy Notice. This will apply to future actions, not past ones.
14. Changes to this Privacy Notice
We may update this Privacy Notice at any time. If we make significant changes, we will post the new version on our website with the date of the update. By continuing to use our website after changes are posted, you agree to the new terms. If we need to use your information for new purposes, we will ask for your consent.
15. Addressing Your Inquiries and Concerns
We are happy to provide you with a copy of this Privacy Notice and to discuss any of its content with you.
Please direct all questions or enquiries about this Privacy Notice to: hello@narrowcontent.com.
Last update: April 2026